TheCSO had called to cancel my phone, but we'd found out that if the phone were cancelled, the voicemail wouldn't work. I didn't want to lose my voicemail for the day, so we planned to just go get a new SIM card and put it theCSO's old phone until my replacement arrived.
Thus we didn't cut the phone off and could keep trying it. TheCSO did, and one time someone actually answered and talked to him. The guy who found my phone found it where he works and took it home, where his brother found it when the CSO called. TheCSO got the brother's address and we pciked up the phone last night.
So that's good.