Tuesday, March 27, 2007

FWIW, this is how fast a recall works at Wal-Mart.

Wal-Mart Stores, Inc. was not aware of the origins of the image when we stocked the t-shirt in question.
Respect for the individual is a core value of our company and we would never have placed this t-shirt on our shelves had we known the origin and significance of this emblem.

We immediately began pulling all t-shirts from the store shelves 11 weeks ago and have reached 99.5% compliance. Our records show that some 1100 shirts remain in the system, although we have issued a register restriction so the shirts cannot be purchased.

When we heard yesterday that some stores still had some of the shirts in inventory, we reissued the return-to-vendor directive. Our fashion merchandising team will reiterate the issue in their weekly video to stores.


Item: Here's something from the following week where a store hadn't even heard of the recall.

2 comments:

ogre said...

Wal-Mart must be looking to mooch the GE tag line--"We bring good things to life."

PG said...

Actually, I would have had no idea that the skull image was associated with Nazism, so for some us it's still pretty obscure.